Faq

Frequent Question And Answer.

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Silent Prospector is an innovative system which delivers your voicemail message directly to the cell phone voicemail box of the recipient, without ever ringing their phone. This is because a cell phone is actually.
What is Silent Prospector?

Silent Prospector is an innovative system which delivers your voicemail message directly to the cell phone voicemail box of the recipient, without ever ringing their phone. This is because a cell phone is actually.
How does The Silent Prospector work?

Since a cell phones is actually a small mobile computer, Silent Prospector is able to get your pre-recorded message from our computer to their computer without needing the user to answer the phone first. So the phone does not ring, but your message is delivered and waiting for the user to play their voicemail messages.
What about Compliance issues with the FTC and the TCPA?

Silent Prospector totally FCC and TCPA compliant because your pre-recorded message goes directly into voicemail without ringing the phone, so it is not bothering the person by constant ringing, nor are there any costs to the recipient because it does not use any airtime.
Is this considered a Robo call?

No, this is not a robo call. A robo call actually rings the phone and when the person answers, the robo call plays a pre-recorded message. That means that a robo call is an interruption for the user as well as consuming their airtime minutes. This is bad. Silent Prospector does not ring the phone, does not interrupt the user, and does not consume airtime minutes. That is why Silent Prospector is compliant with FCC and TCPA regulations.
How many Caller ID numbers can I have in one account?

With Silent Prospector, you can have as many Caller ID numbers as you need.
If I have multiple clients, can I create a separate login for each client?

Clients on the Agency plans can create separate accounts for each company they manage. This allows a firm that manages marketing for many clients to offer separate, private logins for each client.
How many Ringless Voicemail messages can I have Silent Prospector deliver for me per month?

You can have Silent Prospector deliver as many voicemail messages as you want. Each successfully delivered Ringless Voicmail message cost you one credit. If you run out of credits in any given month, it is easy to purchase additional credits. Each credit costs less than 2 penniesl
How many different contacts or contact lists can I have?

There is no limit to the number of contacts or contact lists you can have.
Can I create a custom delivery schedule for my local area?

Yes, you can create a custom delivery schedule for your local area.
I have The Call Portal. Can I link Silent Prospector to The Call Portal to take advantage of all the additional tools I have there?

Yes, it is a great idea to link Silent Prospector to your account at The Call Portal. By doing so you will be making this amazing tool become even more powerful and effective.